Fully automated work with Data Boxes (ISDS)
Databox provides you with
Incoming data messages
- Storage and archiving of incoming data messages
- Conditional display of incoming messages according to permissions or organizational unit
- Automatic assignment of received messages to a specific responsible person or group of responsible users based on configured rules and filters
- Monitoring of the time limit for resolving a message
- Notifications and escalations for users regarding actions related to an incoming message and its resolution time
- Status workflow for sorting messages into those being processed, those to be resolved, and those correctly closed and resolved
- Replying to messages, including automatic completion of the required fields for sending
- Message activity history
- Reports on messages
- Statistics
Outgoing data messages
- Storage and archiving of outgoing data messages
- Conditional display of outgoing messages according to permissions or organizational unit
- Approval workflow allowing a superior to approve a message before it is sent
- Option to send immediately after creation without approval
- Categorization of messages by categories, document types, organizational units, and specific connected data boxes
- Message activity history
- Searching for entities/recipients directly when creating an outgoing message
Extension — Mail module
- The “Mail” module is an extension of the “Data Boxes” application that enables records to be kept for received and sent physical documents, parcels, and similar items, simplifying the entire agenda of receiving and sending them.
Selection of modules
Entity directory
Records and management of entities/recipients from whom messages are received, including the option to search for and save new entities for record-keeping purposes.
Organizational structure
Option to create your own company organizational structure linked to permissions and conditional message display, so messages are visible only to the relevant organizational unit.
My data box management
Management of users authorized to access the application, including the configuration of their permissions, roles, and organizational units.
User management
Records and management of entities/recipients from whom messages are received, including the option to search for and save new entities for record-keeping purposes.
Additional features…
- Automatic rule settings for incoming data messages
- Document types — classification of data messages by type
- Subject groups — an additional level of classification linked to document type
- Czech and English language versions
- Option to log in using a username and password or a certificate
- Push notifications
- Dashboards with an overview of currently available user tasks
- Statistics and reports
- Deadline monitoring for resolution
- Variable approval workflow for outgoing messages